Qchu Help Center

Support

Could not find the answer in the help center? Write to us. Please say which device you use and what you were doing when the problem appeared; it saves a round trip.

E-mail

Generalinfo.qchu@raesoftware.com
Support and bugsdestek.qchu@raesoftware.com
Personal datakvkk.qchu@raesoftware.com

Reply time: within 30 days at the latest, usually much sooner.

Account deletion

You can delete your account from inside the app; the steps are in Deleting my account. If you cannot reach the app, write from the address registered to your account.

Emergencies

For an injured street animal or one in danger, call the official channels first. In Turkey: ALO 153 for the municipal hotline, 112 for emergencies. Qchu is not an emergency service.

Legal texts

The binding legal texts are in Turkish: Gizlilik (Privacy) · Koşullar (Terms) · KVKK · Çerez (Cookies) · Hesap silme (Account deletion)

Who we are

Qchu is a product of Rae Software, İzmir, Türkiye.

Still stuck?

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